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Frequently Asked Questions

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Do I need a referral from an MD?

Yes, a referral is needed to see a physical therapist and/or occupational therapist. 

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What can I expect in my first visit?

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

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To bring on your first visit:

  • A prescription will be required to initiate physical therapy and/or occupational therapy services from your referring physician, ARNP, or PA.

  • Please arrive 15 minutes early for your appointment to complete patient intake forms and content forms. Your insurance and ID cards will also be scanned into the system.

  • Your therapist will spend the time listening to your medical history and treatment goals. They will then perform a comprehensive physical assessment focused on the movements and activities that are limited. Together, you and your therapist will come up with a game plan for recovery!

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What should I wear?

Please wear comfortable workout clothing to the appointment to allow for movement and also to allow easy access for the therapist to examine your problem areas.

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Can I use my flexible spending account (FSA) or health savings account (HSA)?

Absolutely!​

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How long is each appointment going to be?

Although all patients are different, typically, each session lasts for 45-60 mins. The amount of time will be based on your specific needs, and our therapist will discuss this with you. You will most likely see your therapist once or twice per week to begin with, and as you progress through treatment, your sessions will be more spread out.

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Why don't you take my insurance?

Current insurance reimbursement forces most companies to co-treat multiple patients at once and denies many performance-based treatments that EZE Physical Therapy delivers. We believe you deserve better, and we refuse to allow an insurance company to dictate your care.

We can easily prepare a super-bill for you, which will allow you to submit proof of your appointment to your insurance for out-of-network reimbursement.

 

Can I still get your service if you don't accept my insurance?

For patients who do not have insurance, we offer a discounted self-pay fee, which is due at the time of service.

 

Physical Therapy​

  • Initial Evaluation (45 mins - 1 hour): $140.00 (Self-Pay)

  • Treatment Follow-Up Session (1 hour): $140.00

  • Treatment Follow-Up Session (45 mins): $112.50

  • Treatment Follow-Up Session (30 mins): $75.50

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Occupational Therapy​

  • Initial Evaluation (45 mins - 1 hour: $125.00 (Self-Pay)

  • Treatment Follow-Up Session (1 hour): $125.00

  • Treatment Follow-Up Session (45 mins): $93.75

  • Treatment Follow-Up Session (30 mins): $62.50

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Other Services:

  • Dry Needling (One area of the body): $35

  • Dry Needling (One area of the body): $50

  • Radial Shock Wave Therapy: $20

  • Red Light Therapy: $1 per minute.   

- 3 free sessions for patients currently on the active caseload. ​

- 1 free session for walk in patients and want only red light therapy without therapy services.

- First session - 10 minutes

- Second session - 15 minutes

- Third through Tenth session - 20 minutes

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Can I bill my insurance for reimbursement?

  • This depends on the insurance you have, but YES, most non-Medicare patients can send “self-claims” to their insurance company for their treatments at our clinic. You should be able to print claim forms from your insurance company’s website and send it in with the needed receipts and treatment codes that will be provided upon request at our clinic.

  • The amount of reimbursement or application towards your deductible is completely dependent on your insurance plan. If you call your insurance company to inquire about what you can expect to receive, you should ask about reimbursement for “out-of-network Physical Therapy” expenses sent in via self-claims.​​​

Contact Us

503 N Main St,
Chase City, VA 23924
Tel: (434) 533-3367

Fax: (434 830-0566

1100 Confroy Dr. Suite #3,
South Boston, VA 24592
Tel: (434) 917-8046

Fax: (434 830-0566

Business Hours:

Mon-Fri: 8AM to 5PM

Business Hours:

Mon-Wed-Fri: 8AM to 5PM

Tue-Thurs: 6AM to 5PM
 

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